Return Policy

Effective date: January 2026

This Refund Policy applies to purchases made on oliviabyflairosol.com and shipped to addresses within the United States.

Return Window

We offer a 30-day return policy, which means you have 30 days after delivery of your item to request a return.

Eligibility for Returns

To be eligible for a return, your item must be:

·       In the same condition that you received it;

·       Unused and in its original packaging (including any tags, inserts, and accessories); and

·     Accompanied by proof of purchase (such as your order number, receipt, or confirmation email).

We reserve the right to refuse returns that do not meet these eligibility requirements.

How to Start a Return

To request a return, please submit your request through our Contact Us page.

Please include:

·       Your order number;

·       The item(s) you want to return; and

·       The reason for the return.

If your return request is approved, we will send you return instructions. We may use third-party fulfillment providers (including Amazon and its affiliates) to process returns and provide return instructions.

Important: Items sent back without first requesting and receiving approval for a return may not be accepted.

Return Shipping Costs

Customers are responsible for return shipping costs for all returns at this time, including returns due to change of mind and other reasons.

We do not charge a restocking fee.

Damages, Defects, and Wrong Items

Please inspect your order upon delivery and contact us promptly if your item is defective, damaged, or if you received the wrong item.